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take a look at our policies below

Cancellations, No Shows, and Late Arrivals
Please allow 24 hours for cancellations or to reschedule your appointment. We charge a $50 fee for any changes made outside this window or no shows.

We ask that you please arrive on time for your appointment. If you are more than 10 minutes late for your appointment, we may not be able to see you and reserve the right to charge a $50 fee for the missed appointment.

We understand life and emergencies happen, so please reach out as soon as possible.

Touch Ups
Wrinkle Relaxer: If you are within 14-21 days of your initial appointment, we provide touch ups for asymmetries or brow peaking. However, if you need more wrinkle relaxer to further control your lines, that is charged at the standard per unit rate.

Filler: Touch ups are provided for asymmetries up to 0.15ml and must be within 14-21 days of initial appointment.

We do not offer refunds on services. Aesthetic outcomes are variable from person to person and we do our best to achieve the desired result, but it cannot be guaranteed.



frequently asked questions

  • How many units do I need?
    Determining the number of units you need depends on several factors, including the area(s) being treated, the severity of the wrinkles or lines, your muscle strength, and your desired outcome. Generally, the number of units required can vary widely from person to person. Here's a general guideline for common treatment areas: 1. **Forehead lines**: This area typically requires 10-20 units of Botox, depending on the severity of the wrinkles and the size of your forehead. 2. **Glabellar lines (frown lines between the eyebrows)**: Treatment usually involves 10-25 units of Botox. Deeper or more pronounced lines may require higher doses. 3. **Crow's feet (lines around the eyes)**: Each side of the face typically requires 5-15 units of Botox, totaling 10-30 units for both sides. 4. **Lip flip**: May require 4-8 units. 5. **Other areas**: Botox can also be used to treat various other areas, such as the chin, downturned lips, neck bands, or jawline, with the number of units varying based on the specific concerns and goals. It's important to note that these are general recommendations, and the actual number of units needed for your treatment may differ.
  • What is a mini lip plump?
    A mini lip plump offers a subtle enhancement in plumpness and hydration. This treatment aims to provide natural-looking results that accentuate the lips without appearing like they have been “done”. Typically, the effects of a mini lip plump can last anywhere from 3 to 6 months, depending on individual metabolism and other factors. This is also a great option for those with smaller lips looking to build and create shape, but minimize the chances of filler migration.
  • Does filler hurt?
    We prioritize our clients' comfort by offering the best topical numbing available. The majority of our clients report only a minor sensation similar to a pin prick during the procedure.
  • When can I expect final results?
    Typically, for wrinkle relaxer treatments, you can expect to see the final results within 12 to 14 days after the procedure. Similarly, for filler injections, final results are typically visible within 10 to 12 days post-treatment.
  • I want lip filler, but not sure if I should do a mini lip plump or full syringe.
    When deciding between a mini lip plump or a full syringe of lip filler, it's essential to consider your desired outcome and personal preferences. A mini lip plump, typically comprising up to half of a syringe, offers a subtle enhancement in plumpness and hydration, ideal for those seeking a natural-looking result with a hint of volume. On the other hand, a full syringe of lip filler provides more significant augmentation, suitable for individuals looking for a more pronounced increase in lip volume and definition. The great thing is that there is no rush to decide at the time of booking! We can discuss further at the time of your appointment and decide at that time.
  • After Care
    Wrinkle relaxer: 1. **Avoid vigorously touching or rubbing the treated area**: For the first 24 hours after treatment, try not to touch or rub the treated area. 2. **Stay upright**: Avoid lying down for at least four hours after the procedure. 3. **Avoid strenuous exercise**: Refrain from vigorous exercise and activities that could increase blood flow to the face for the first 24 hours. 4. **Avoid heat exposure**: Stay away from saunas, hot tubs, and prolonged sun exposure for the first 24 hours. 5. **Be cautious with makeup**: You can apply makeup gently after the procedure, but avoid rubbing the treated area. 6. **Avoid alcohol**: Refrain from consuming alcohol for at least 24 hours after the treatment, as it can increase the risk of bruising. 7. **Be patient**: It can take up to two weeks to see the full effects of Botox, so be patient and wait for the results to fully develop. Filler: 1. **Avoid touching or applying pressure**: For the first 24-48 hours after treatment. 2. **Massage**: After 48 hours, gently massage the lips for the next couple of evenings, paying attention to any lumps or bumps you feel. 3. **Avoid strenuous exercise**: Refrain from vigorous exercise and activities that could increase blood flow to the face for the first 24-48 hours to minimize swelling and bruising. 4. **Avoid heat exposure**: Stay away from saunas, hot tubs, and prolonged sun exposure for the first 24-48 hours, as heat can increase swelling and bruising. 5. **Sleep on your back**: If possible, sleep on your back with your head elevated for the first few nights after treatment. 6. **Avoid alcohol and blood-thinning medications**: Refrain from consuming alcohol and medications like aspirin, ibuprofen, and blood thinners for the first 24-48 hours after treatment to reduce the risk of bruising. 7. **Stay hydrated**: Drink plenty of water and liberally apply lip balm. 8. **Report any unusual symptoms**: If you experience any unusual or severe side effects after the procedure, such as excessive bruising, swelling, pain,or areas of patchy or irregular skin discoloration or paleness, contact us immediately.
  • Understanding the difference between a touchup and dose adjustment
    A touch-up primarily targets subtle asymmetries or minor imperfections that may persist after the initial treatment, such as a slightly raised brow or a small area where muscle movement remains more pronounced. This appointment addresses symmetry and balance in the overall aesthetic outcome, and is provided up to five units. On the other hand, a dose adjustment involves fine-tuning the quantity and distribution of your wrinkle relaxer to achieve the desired level of muscle relaxation and wrinkle reduction. This may be necessary if the initial treatment did not fully achieve the desired results, requiring additional product to further control lines or movement and is charged at the regular per unit rate.
  • When to reach out
    It's essential to have realistic expectations when it comes to cosmetic procedures like wrinkle relaxer and lip fillers. While these treatments can enhance your appearance, achieving perfect symmetry is often unrealistic. However, if you're experiencing persistent asymmetry that is noticeable and bothersome, it may be time to consider booking a touch-up appointment. Here's a guide on when to reach out for a touch-up: **For Wrinkle Relaxer:** 1. **Wait for at least 12 days**: After receiving your injections, it's essential to allow time for the full effects to develop. Although most people can feel onset between three to five days, it can take up to two weeks for the wrinkle relaxer to fully settle. 2. **Assess asymmetry**: If after waiting for 12 days, you still notice significant asymmetry in areas such as brow positioning, it may be time to consider a touch-up. Minor variations in facial symmetry are normal, but persistent and noticeable differences may warrant further treatment. 3. **Call/text us**: Reach out to your injector. Pictures are encouraged. During this evaluation, we can assess your concerns and determine if a touch-up is appropriate. **For Lip Fillers:** 1. **Wait for at least 10 days**: After getting lip filler injections, it's common for swelling and asymmetry to persist in the initial days. Allow at 10 days for the swelling to subside and the filler to settle before evaluating the results. 2. **Gently massage the lips**: Massaging the lips can help redistribute the filler and alleviate asymmetry. However, if after 10 days of gentle massage, you still notice significat unevenness, it may be time to consider a touch-up. 3. **Assess the results**: Take a close look at your lips and evaluate the degree of asymmetry from both before and after your appointment. If it's still noticeable and bothersome, it's worth discussing with us. 4. **Call/text ust**: Reach out to your injector. Pictures are encouraged.During this evaluation, we can assess the results and determine if additional filler or adjustments are needed. Remember, no face can be 100% symmetric, and perfection should not be the expectation. However, if asymmetry is impacting your confidence and satisfaction with the results, don't hesitate to reach out to us.

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